Die Lufthansa Group ist ein weltweit operierender Luftverkehrskonzern mit insgesamt fast 500 Tochterunternehmen und Beteiligungsgesellschaften. Sie besteht aus vier Geschäftsfeldern, die die Bereiche Passagierbeförderung und Luftfracht sowie nachgelagerte Dienstleistungen abbilden: Passage Airline Gruppe, Logistik, Technik und Catering. Sämtliche Geschäftsfelder zählen zu den Marktführern in ihren Bereichen. Die Fluggesellschaften Lufthansa Passage, SWISS und Austrian Airlines stellen das Kerngeschäft der Lufthansa Group dar. Ergänzt wird das Airline-Portfolio durch die Low-Cost-Airline Germanwings sowie die Beteiligungen an der belgischen Netzwerkfluggesellschaft Brussels Airlines und der deutsch-türkischen Charterfluggesellschaft SunExpress. Auch das Geschäftsfeld Logistik um Lufthansa Cargo zählt als Anbieter von Standard-, Express- und Spezialfracht zu den Marktführern weltweit.
Internship Key Account ManagementStarting in March 2020 for 6 monthsHamburg (Deutschland)Lufthansa Technik AG, specifically the Airframe Related Components department, offers students (m/f/diverse) the chance to experience a dynamic working environment during an internship at Hamburg headquarters.All interns are fully integrated into the team while working on their own tasks as well as supporting the daily business. We are looking for qualified, proactive students (m/f/diverse) who are motivated to use their knowledge and communication skills to support the team for 6 months.International business contacts from California to China are part of a diversified working environment. Within Key Account Management and Customer Service, we are responsible for continued customer satisfaction as well as contract profitability. Daily customer contact and creation of quotes as well as contract controlling are just some of our tasks.Our workshops repair and overhaul mainly Fan Thrust Reverser, Inlet Cowls, Fan Cowls, Flight Controls and Radome. One of our shops core competences is the high quality repair of composite materials. Especially new aircraft types like B787 and A350 let us face new, interesting challenges not only technically but also commercially.Your tasks:Active involvement in Key Account Management and Customer Service daily tasksExposure to supporting external customers’ needsExposure to interface processes within the BU ARC (e.g. asset management, engineering, workshop, subcontracting)Active involvement in invoice preparation processesAssisting the team as needed on daily tasks and internal processesActive tracking and analyzing customer eventsAd hoc project support and administrative duties such as creating presentations, meeting minutes, analysis and dataExposure to repair and overhaul processes of aircraft componentsYour profileAt the date of the internship you have completed at least your 3rd semester in universityEnrolled during the whole period of the internship (please attach the current certificate of enrollment) or internship between Bachelor and Master studies (Gap-Year), more information about Gap-Year you can find here: https://www.be-lufthansa.com/de/faq/lufthansa/praktikum-studienabschlussarbeit Interest in aviation industryEnglish is requiredExcellent communication and good administrative skillsTeam-oriented, enthusiastic, motivated, energetic personality and very good interpersonal skillsAbility to work independently and under pressure with a high degree of accuracy and organizationAbility to handle multiple projects simultaneouslyCommitment to customer serviceExcellent PC skills (MS Office, especially MS Excel and MS Word)Your benefit Free parking Canteen (subsidized by employer) Jobticket Discounts / shopping Employee events (summer festivals, participation in sports competitions etc) Flexible working hours Fitness studio / sports facilities / company football etc.About Lufthansa Technik AGLufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers’ aircraft fleets. We are an internationally-licensed maintenance, production and development company with eight business units: Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, VIP Services, Original Equipment Innovation and Digital Fleet Solutions. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers its approximately 800 customers worldwide a complete range of services round about aircraft technology.Video: Lufthansa Technik Innovation@Workwww.lufthansa-technik.dePlease apply via Be-Lufthansa.com under the job number P0613V1390J01If this is you, please apply online.apply: https://apply.lufthansagroup.careers/index.php?ac=apply&q=dda72dbd937b12edb8f53225f19250fbb98fe6fc